17/11/2025

Terms and Conditions

 

Terms and Conditions; Mooslain Digital Agency

1. Introduction & Scope
These Terms & Conditions (“Terms”) apply to all services and products offered by Mooslain Digital Agency (“we”, “us”, “our”) — including but not limited to agency services and SaaS products (e.g. Mooslain Social, Mooslain SEO, Mooslain Photos). By engaging our services or subscribing to our products, you agree to these Terms.

2. Definitions

  • Client / Customer / You — the party using or purchasing our services or products
  • Services — agency services (marketing, content, strategy, etc.)
  • Products / SaaS / Platform — software subscription services (Auto Blogging, content tools, image/video services)
  • Subscription Term — the period for which you’re purchasing access to a product
  • Fees — all charges, subscription costs, or payments due

3. Contract Formation & Acceptance
A contract is formed when we accept your order or subscription request. Any inconsistent terms you propose are excluded unless expressly agreed in writing.

4. Service & Product Delivery
We will deliver agency services or grant access to platform features as specified in your order, plan, or subscription. We aim to use reasonable skill and care, but do not guarantee outcomes (e.g. rankings, traffic etc.).

5. Fees, Payment & Renewals

  • You agree to pay the fees in the currency and schedule specified in your order or invoice.
  • Subscriptions will auto-renew unless canceled in accordance with these Terms.
  • Late payments may incur interest or suspension of service.
  • Fees are non-refundable except as otherwise stated in your plan or order.

6. Cancellation & Termination

  • You may cancel subscriptions according to the cancellation policy specified (e.g. before renewal).
  • We may suspend or terminate services if you breach these Terms or fail to pay.
  • On termination, we may disable access to the SaaS product, and any unpaid balances remain due.

7. Intellectual Property & License

  • We retain all ownership of the platform, software, and content we create (unless agreed otherwise).
  • We grant you a limited, non-exclusive license to use the software/service during your subscription.
  • You retain ownership of content you upload or supply (subject to granting us rights to operate the service).

8. User Responsibilities & Acceptable Use

  • You must comply with laws and not use our services for illegal acts, defamation, or copyright infringement.
  • Do not reverse-engineer or misuse the software.
  • You’re responsible for data input, account security, and content you submit.

9. Warranties & Disclaimers

  • We provide services “as is” without guarantee of specific results (e.g. rankings, traffic).
  • We disclaim liability for indirect, incidental, or consequential loss, except where prohibited by law.

10. Confidentiality & Data Protection

  • Both parties shall keep each other’s confidential information private.
  • We will handle personal data in accordance with applicable laws (e.g. GDPR), and our Privacy Policy.

11. Limitation of Liability
Our liability for direct damages is capped (e.g. to the fees paid in the prior period), except as required by law. We are not liable for losses such as lost profits, data, or business interruption — to the extent permitted by law.

12. Force Majeure
We are not liable for delays or failures due to causes beyond our reasonable control (e.g. disasters, network failure, legal changes).

13. Changes to Terms
We may modify these Terms from time to time; changes will be notified to you via email or during login. Your continued use constitutes acceptance of updated Terms.

14. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction, e.g. England & Wales]. Any disputes will be resolved in the courts of that jurisdiction (unless agreed otherwise).

15. Miscellaneous

  • If any clause is invalid, the rest remains in effect (severability).
  • The relationship is not a partnership or agency.
  • You may not assign your rights without our consent; we may assign ours.

Terms and Conditions; Mooslain Digital Agency

  • General Terms & Conditions (as above)
  • SaaS Terms / Subscription Terms — more detail for product users (usage limits, API access, service levels)
  • Service Terms (Agency) — for clients of your digital agency side, with project scope, approvals, deliverables
  • Privacy Policy, Cookies Policy, Acceptable Use Policy, Refund Policy